Terms of sale.

These terms.

The website located at picnicaudio.com (the “Site”) is owned and operated by Picnic Audio Inc. (trading as picnic audio) (“Company,” “picnic audio,” “us,” “our,” or “we”). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated by reference into these Terms.

These Terms of Use and Sale (“Terms”) govern your use of the Site and your purchases through it. Your use of the plugins you get through the Site is also governed by our Licence agreement (https://picnicaudio.com/legal/licence). By accessing or using the Site, or by clicking “I agree” (or a similar button or checkbox) when that option is presented to you, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have the authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, please do not use the Site.

1. Buying a plugin.

• 1.1 Who sells. Our plugins are sold through Link, Stripe’s checkout service. Link is the seller of record of every order: it takes your payment, works out and collects any tax, and sends your receipt and invoice. Its own Purchase Terms (https://link.com/terms) also apply to your order. We make the plugins, grant you their licence, deliver your licence keys and downloads, and answer for the plugins themselves. Some plugins are on sale only by their own link, in no list on the Site: these Terms apply to them as to any other. Who we are is on our Company details page (https://picnicaudio.com/legal/company).
• 1.2 Prices and tax. Our prices are in US dollars. Checkout may show and charge the price in your own currency instead. Sales tax, VAT or GST for your country is worked out and added at checkout, before you pay. A business can enter its tax ID there. When a plugin is on an intro price, the page shows its regular price beside it, and the price at the moment you start checkout is the one you pay. A discount code takes money off at checkout, on the terms it was given with.
• 1.3 Payment. You pay by card, Apple Pay, Google Pay, Link, or another method checkout offers in your country. Your statement shows the charge as LINK.COM* followed by our name. We never see or store your card details.
• 1.4 Delivery. Once your payment goes through, your order page shows a licence key for each plugin and its downloads, and we email you a receipt with each key and a link back to your order page (good for 90 days, then you can ask for a fresh one). If you bought signed in, or later sign in with the address you bought with, your keys and downloads are in your account too. Free plugins are taken with an account, in one click.
• 1.5 All sales are final. We don’t give refunds, except where the law of the country where you live gives you a right to cancel your order or to a refund: then that right applies, as the law says. For example, if you are a consumer in the European Union or the United Kingdom, you may cancel your order within 14 days of the day you get access to the plugin, without giving a reason, as Link’s Purchase Terms say; we don’t ask you to give up this right when you download. Nothing in these Terms takes away rights you have as a consumer where you live.
• 1.6 Refunds. How to ask, how a refund is paid back, and what happens to the licence, are in our Refund policy (https://picnicaudio.com/legal/refunds).

2. Accounts.

• 2.1 Creating an Account. Some features of the Site may require you to register for an account. When you register, you agree to provide accurate and complete information and to keep that information current. To delete your account, write to us. We may suspend or terminate your account as described in Section 9.
• 2.2 Account Security. You are responsible for keeping the email address and any Google account you sign in with secure, and for all activity that occurs under your account. If you believe your account has been accessed without your authorization, please notify us immediately. We are not liable for any losses resulting from your failure to keep your credentials secure.

3. Access to the Site.

• 3.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal, non-commercial purposes. The plugins you get through it are licensed to you by our Licence agreement, not by this Section.
• 3.2 Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product or service; or (iv) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms. All copyright and proprietary notices on the Site must be kept intact on any copies you are permitted to make.
• 3.3 Changes to the Site. We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
• 3.4 Support. We answer questions about the Site and the plugins at the address below. Questions about a payment go to Link’s support.
• 3.5 Ownership. All intellectual property rights in the Site and its content — including copyrights, patents, trademarks, and trade secrets — belong to Company or its suppliers. These Terms do not transfer any ownership rights to you, except for the limited access rights in Section 3.1. All rights not expressly granted are reserved.
• 3.6 Feedback. If you share feedback or suggestions about the Site with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully-paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit any feedback that you consider proprietary or confidential.

4. Privacy.

Your use of the Site is also governed by our Privacy Policy, which is available at https://picnicaudio.com/legal/privacy and is incorporated into these Terms by reference. The Privacy Policy describes the types of personal data and other information we collect from you or your device, how we use that information, and the circumstances under which we may share it with third parties.

• 4.1 Processing of Personal Data. By using the Site, you acknowledge that you have read and understand our Privacy Policy and that Company will process your personal data and other information in accordance with the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, or processing of your personal data, the Privacy Policy will control.
• 4.2 Cookies and Tracking Technologies. The Site may use cookies, web beacons, pixels, and similar tracking technologies (“Tracking Technologies”) to collect information about your use of the Site. For details on what Tracking Technologies the Site uses, what information they collect, and how you can manage your preferences, please refer to the Cookie notice in our Privacy Policy.

5. Indemnification.

You agree to defend, indemnify, and hold harmless Company and its officers, employees, and agents from any claims and reasonable costs or attorneys’ fees arising out of (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.

6. Third-Party Services.

• 6.1 Third-Party Services. The Site may include links to or integrations with third-party websites or services, such as Link’s checkout and Google sign-in (collectively, “Third-Party Services”). We do not control, endorse, or take responsibility for any Third-Party Services. You use all Third-Party Services at your own risk, and you acknowledge and agree that the applicable third party’s own terms and privacy practices will apply to such use.
• 6.2 Release. To the fullest extent permitted by law, you release Company and its officers, employees, agents, successors, and assigns from all claims, demands, and damages of any kind arising out of or related to Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which provides: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party.”

7. Disclaimers.

THE SITE AND THE PLUGINS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR THE PLUGINS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.

8. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE OR THE PLUGINS; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT PAID BY YOU FOR THE PLUGINS UNDER THESE TERMS IN THE SIX MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.

9. Term and Termination.

These Terms remain in effect while you use the Site. We may suspend or terminate your access (including suspending access to or deleting your account) at any time and for any reason, including if we believe you have violated these Terms. We are not liable to you for any such termination. A licence you have already paid for ends only as our Licence agreement says. Upon termination, Sections 1.6 and 3.2 through 3.6 and Sections 4 through 11 will survive.

10. State-Specific Legal Notices.

The provisions in this Section 10 apply only to users to the extent such users are subject to the laws of the applicable states identified below. If a provision in this section conflicts with another provision of these Terms, the state-specific provision controls for users subject to that state’s laws.

• 10.1 California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users of the Site are entitled to the following specific consumer rights notice: The provider of the Site is Picnic Audio Inc. (trading as picnic audio), 2967 Dundas St. W. #900, Toronto, ON M6P 1Z2. To file a complaint regarding the Site, or to receive further information regarding use of the Site, send a letter to the above address or contact us at support@picnicaudio.com. You may also contact the Complaint Assistance Unit at the address and phone number above. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information. For details on how to exercise these rights, please see our Privacy Policy at https://picnicaudio.com/legal/privacy.
• 10.2 Colorado. If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, and certain profiling. For details, please see our Privacy Policy.
• 10.3 Connecticut. If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act (CTDPA), including rights of access, correction, deletion, and data portability, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling. For details, please see our Privacy Policy.
• 10.4 Virginia. If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the processing of your personal data for targeted advertising, sale, or profiling. For details, please see our Privacy Policy.
• 10.5 Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected or will collect about you. To exercise this right, please contact us at support@picnicaudio.com.
• 10.6 Other States. Residents of other states with comprehensive consumer privacy laws may have similar rights. For details, please see our Privacy Policy.

11. General.

• 11.1 Changes to Terms. We may update these Terms from time to time. If we make material changes, we may notify you by email (at the address on file) or by a prominent notice on the Site. Your continued use of the Site after notice of changes means you accept the updated Terms. An order is governed by the Terms in force when you placed it.
• 11.2 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law principles, and you and Company consent to the jurisdiction and venue of the courts of Ontario, Canada. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and may bring a claim in its courts. Notwithstanding the foregoing: (a) either party may bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights (including patents, copyrights, trademarks, and trade secrets); and (b) either party may bring an individual action in small claims court for claims within that court’s jurisdictional limits.
• 11.3 Export. You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.
• 11.4 Electronic Communications. By using the Site, you consent to receiving communications from us electronically (by email or notices posted on the Site). These electronic communications satisfy any legal requirement for written notice.
• 11.5 Entire Agreement. These Terms (together with the Licence agreement, the Refund policy, the Privacy Policy and any other policies or guidelines referenced herein) are the entire agreement between you and Company regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of that provision. The word “including” means “including without limitation.” You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.
• 11.6 Copyright/Trademark. Copyright © 2026 Picnic Audio Inc. (trading as picnic audio). All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by Company or third parties. You may not use any of them without prior written consent from the owner.
• 11.7 Contact Information: support@picnicaudio.com, or by post to 2967 Dundas St. W. #900, Toronto, ON M6P 1Z2.